Incident - Connection authentication - 12/08 - Status Page

Resolved Aug 12, 2026 2:33 PM NZST

This incident is now resolved. Root cause investigation is underway.
We apologise for any invonvenience caused.

Monitoring Aug 12, 2026 2:20 PM NZST

Backend systems are now recovering, and systems are under monitoring.

Investigating Aug 12, 2026 2:01 PM NZST

We are aware of impact to backend services supporting authentication of connections, which may impact new connections or DHCP renewals, impacting connectivity.
Our team are investigating as a top priority. Updates to follow.